Increase the customer service quality

Every customer is different, with diverse expectations, habits, and requirements. How can you cope with them all? With the assistance of IT supporting your sales processes.

Sales processes management

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When we say “CRM,” most of us see a sales funnel filled with a constant flow of new clients, but there’s more to it! Sales is a continuous relationship-building exercise, understanding your client’s needs and finding the best solutions. Only satisfied clients will return and recommend your business.
DOCUframe offers an extensive customer relationship management function, which gives you access to the latest information about your clients. It unifies information gathered by various departments and makes it easier for your sales representatives to create bespoke offers precisely matching their clients’ requirements quickly. Also, the software creates a convenient environment for developing and implementing sales policies.
Due to an automated sales process, DOCUframe significantly speeds up your sales teams’ work and increases their efficiency. The ability to create derivative documents allows you to, for example, create an invoice from an accepted quote in one click. What’s more, the software enables you to create multiple price lists – for products, client groups, or even a single pricelist for a specific client

We help businesses optimize key processes:

Sales process development
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Define next sales steps
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Implement document templates
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Extensive pricing policy
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Process flow matching individual requirements
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Automatic escalations
Control
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Process flow matching individual requirements
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Automatic escalations
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Full-text search
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Data from multiple sources unified
Want to discuss your project? Get in touch!

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