Client satisfaction does not end with a successful sales

If you want to get loyal customers, your service department needs to work efficiently. There’s nothing worse than a client dissatisfied with the service after the transaction! So, if you want to become a leader in your industry, your service department needs to be a leading one as well.

Simple and efficient service management

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GSD’s solution allows you to submit and accept orders, up-to-date status notifications, and remote, real-time communication with a customer. It makes easy work of even the most complex assignments and shortens the completion time.
Maximized process automation and the possibility of creating orders with varying priority levels streamlines order processing and increases allocation. It improves your employees’ job satisfaction and your clients’ contentment.
An additional solution for your mobile service teams supports them in completing their jobs and automates invoicing. Thanks to extensive functionalities, like access to a mobile warehouse, your employee knows exactly what tools and materials are there in the car, and so they can get on with the job on hand.

We help businesses optimize key processes:

Helpdesk and support service
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Order priority definition
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Order history
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Service work summary
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Direct communication with the client
Field jobs management
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Mobile warehouse to hand
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Documentation overview
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Automated service work summary
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Fast communication with the HQ
Want to discuss your project? Get in touch!

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